Privacy Policy
Rivermark Property Management, a subsidiary of One Stop Advisory Inc. ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.
By using our website and services, you consent to the collection and use of information as described in this policy. If you do not agree with this policy, please refrain from using our services.
Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
When you interact with our website or services, we may collect:
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Name
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Email address
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Phone number
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Mailing address
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Other contact details provided through forms or direct communications
Financial Information
For transactions related to property management services, we may collect:
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Bank account details (for deposit processing)
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Payment card details (if applicable)
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Billing and invoicing information
Usage Data
When you visit our website, we automatically collect technical information, such as:
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IP address
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Browser type and version
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Operating system
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Pages visited and time spent on our site
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Device type and unique identifiers
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
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Enhance website functionality
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Remember user preferences
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Analyze traffic and improve user experience
You can control cookie settings through your web browser. Disabling cookies may affect certain website functionalities.
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
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Provide property management services, including lease agreements and tenant communications
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Process payments, deposits, and financial transactions securely
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Respond to customer inquiries and requests
Communication
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Send service-related notifications, such as rent payment reminders and lease updates
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Provide customer support
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Send promotional and marketing communications (only with your consent)
Business Operations & Compliance
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Improve website functionality and customer experience
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Conduct internal research and analytics
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Comply with legal requirements and protect against fraudulent or unauthorized activities
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information under the following circumstances:
Service Providers
We may share data with trusted third-party vendors who assist with:
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Payment processing
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IT and website management
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Marketing and customer communication services
Legal Obligations
We may disclose your information when required by law, including:
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Compliance with subpoenas, court orders, or other legal processes
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Preventing fraud, abuse, or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance website performance
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Provide a personalized browsing experience
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Monitor and analyze user behavior
You can adjust your cookie settings through your browser. However, disabling cookies may limit certain site functionalities.
Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:
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Secure servers and encryption protocols
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Access controls and authentication mechanisms
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Regular system monitoring for potential threats
Despite our best efforts, no online transmission is completely secure. Users should exercise caution when sharing personal data online.
Your Privacy Rights
Depending on your location, you may have the right to:
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Access & Correction – Request access to or corrections to your personal information
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Opt-Out – Withdraw consent for marketing communications
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Data Deletion – Request removal of your personal data, subject to legal obligations
To exercise your rights, contact us at info@rivermarkpm.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any website they visit.
Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove the information.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. Updates will be posted on this page with the effective date at the top.
We encourage users to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@rivermarkpm.com
Mailing Address:
Rivermark Property Management
3988 Rivermark Plaza, Santa Clara, CA 95054
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.